Frustrating Service and processes

Item: Momentum (SA)
Rating: 1
Author: Dee S

A death benefit claim was lodged with momentum in June 2021 by Transnet for my late sister. I was informed that the matter was finalized in November 2023, till this date no payments were done to the beneficiaries

Helpful (0)

Replies (1)

Momentum (SA)'s replyOfficial

02 May 2024, 09:49

Thank you for informing us of your concerns. The matter has been escalated to the fund manager for assistance.

Kind regards
NH

Momentum (SA)'s reply02 May 2024, 09:49

Official

Thank you for informing us of your concerns. The matter has been escalated to the fund manager for assistance.

Kind regards
NH