Frustrating
<p>For how long will this continue? I had a consultant contact me on the 6th of Jan with regards to my now deceased fathers claim, she asked me to forward my banking details which I did. Then absolute silence. After about 3weeks I called Momentum which a lady by the name of Maggie Leech (spelling) told me that the money shouldve been deposited by 12 Jan but the account number I forwarded didnt "exist", only for her to admit/find that they punched in incorrect numbers. Seriously? Okay, fine. I asked her when can i expect the money in my account, she told me "its a process sir'.... that was 2 weeks ago. This is absolutely unacceptable guys, seriously. </p>
Thank you for taking the time to inform us of your concerns. We will investigate and contact you today.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate and contact you today.
Kind regards
CK
Thank you for the information provided Friday night. A representative from Momentum Retirement Administrators will be in contact with your shortly to discuss your concerns.
Kind regards
CK
Thank you for the information provided Friday night. A representative from Momentum Retirement Administrators will be in contact with your shortly to discuss your concerns.
Kind regards
CK
Please accept my most sincere apologies for the poor service that you have received.
I wish to confirm that our Service Manager has been in contact with you and confirmed when payment will be received.
Kind Regards
Sue du Plessis
Please accept my most sincere apologies for the poor service that you have received.
I wish to confirm that our Service Manager has been in contact with you and confirmed when payment will be received.
Kind Regards
Sue du Plessis