From pillar to post with no resolution

<p> </p> <p>I have been dealing initially with Funani and Lufuno regarding my pension fund withdrawal.</p> <p> </p> <p> </p> <p>Here is a summary of the issue:</p> <p> </p> <p>In April 2008, I started my career at FNB and began contributing towards my pension fund as required by FNB. At the time of employment, FNB was aware that I had issues with date of birth. My pension fund was therefore reqistered with these wrong details</p> <p> </p> <p>In February 2009, I resigned at FNB and submitted notice to withdraw my pension fund at the time. This was not actioned. No reasons were provided to me at that time. I then left the country and was unable to follow up. Upon my return, I requested withdrawal again but kept on being moved from pillar to post. Again no action was taken.</p> <p> </p> <p>In January 2017, i initiated the process again and since then i have just been moved from pillar to post and getting frustrated as there is no resolution. </p> <p> </p> <p> </p> <p>I would like to have the issue resolved instead of being told about system and internal policy issues.</p> <p>Please advise if there any additional information you require from me.</p> <p> </p> <p>Regards,</p> <p>Craig</p> <p> </p>