********** issue of Mutiply Visa card

No response to the below mail from Momentum:

Morning Silena In response to your rather indifferent feedback regarding the ********** issuing of a Multiply Visa card in my name I would like answers and comprehensive feedback regarding the following salient issues.

Why was a Multiply Visa card issued in my name without myself requesting it? Where is the internal Momentum documentation requesting such an issue? Who authorized the issuing of such card? Who authorized the delivery of an unauthorized card to a courier company? How was this Visa card FICA'd without my knowledge or approval? What are the SOP internally at Momentum regarding the issuing of such cards? What are the SOP internally at Momentum regarding the FICA'ing of such cards? These issues present a rather serious breach of my rights as a consumer and a serious breach of financial regulations with regards to both the Protection of Personal Information Act and the Banking act with specific regard to FICA regulations.

Unless this rather serious issue is dealt with timeously I will have no hesitation in escalating this matter to the highest levels both internally at Momentum and externally to the relevant authorities.

Regards Andrew Duminy