*****ulant debit order even added membership without applying

In April 2021 my husband and I joined Multiply.

We have a business account and a personal account, since joining they have debited both accounts, when I phoned in I was unsuccessful in getting through to a person as when my call got answered it got dropped.

So I sent a Whatsapp, where I was informed that my Husbands mother got added to her own multiply membership, where we have not given permission to pay monthly and she did not apply either.

We have requested to cancel our membership and the bogus membership none of us app**** for but our accounts are still being debited even after confirmation received from Momentum that our (my husband and Myself) membership has been canceled.

Momentum currently is owing us R 286 x 4 = R 1072 for a memsbership we have not given permission nor app**** for, my mother inlaw doesn't even have a use for this type of membership.

The membership having myself and my husband as a Member debited after being cancelled R 340

Total Amount R 1412

This is *****ulant and after informing the person that assisted on whatsapp, they gosthed. what type of company does this?

If you can please just refund us, we will appreciate it.. if this is not going to get resolved asap we will take this matter further.

Mark Venter ***