1 reviews | Active since Sept 2010
FNB Surplus
<p>I snet my documnts on ti the fnb claims email address on the 2nd December 2016, i then started to contact them from, the 5th and with no real response decided to use the Momentum internal complaints process what a distaer recieved feedback on teh 12 December but nothing to assist me with then sent the same mail to the fnb surplus email address no response and no calls i kept calling maybe 40 calls in this time and today i get told to register on line which i have been struggling iwth for more than a month. i uploaded my documents today and now i am being tolday another 4 - 6 weeks this is really and trulty madness. </p>
I am sorry to hear that your claim experience was an unfavourable one. I have referred your posting to the claims manager who will make urgent contact with you.
Kind regards
Michele Coetsee
I am sorry to hear that your claim experience was an unfavourable one. I have referred your posting to the claims manager who will make urgent contact with you.
Kind regards
Michele Coetsee
good afternoon
i recieved a call at 1127 and was told that i would be called back today. this has not happened and i am about to leave the office.
good afternoon
i recieved a call at 1127 and was told that i would be called back today. this has not happened and i am about to leave the office.
I received feedback from mr Madhav, he sent you an e-mail at 07:46 addressing your concerns.
He also confirmed that he will call you later to discuss the contents of your e-mail.
Kind regards
Michele Coetsee
I received feedback from mr Madhav, he sent you an e-mail at 07:46 addressing your concerns.
He also confirmed that he will call you later to discuss the contents of your e-mail.
Kind regards
Michele Coetsee