1 reviews | Active since Jan 2017

19 Jan 2017, 11:42

FNB RESERVE ALLOCATION

<p>I have recived a call from a collegue and confirmed the information with my former First National Bank manager about the miscalculation of our pension funds between 2 ********** . from the 16.01.2017 I have been contacting momentum on ********** 550, ********** 433/34 but no one answerers the phone, I have also left couple of messages and no one has return my call. I have e-mailed to ********** , no feed has been given so far. These funds are due back to me , momentum sort your call lines and give us feed back my e-mail address is **********

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply19 Jan 2017, 12:21
Official

We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I will re-direct your posting to a manger and they will contact your shortly.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply24 Jan 2017, 09:01
Official

We received the following information form FNB:

The benefit did not occur due to miscalculation but due to the reason outlined on the attached letter.

Please advise the following so that I can email your letter:

Your ex FNB employee number:

When was your employment date:

Also confirm you surname:

Upon response to the above I will email you, your personalised letter with the amount and process you need to follow to submit your claim.

Kind regards

Michele