NE
Nkulie E

1 reviews | Active since Feb 2017

22 Feb 2017, 16:31

Fnb pension funds-momentum reserve funds

<p>Hi</p> <p> </p> <p>I was told by an ex colleague about our pension funds needing to be paid out. I tried calling on this number ********** but no one answers the phone it takes me to answering machine. I'm not happy as I have been trying since last year.</p> <p>I have also tried sending an email to ********** but I received notification that they will attend to me since last year. This is my last efforts to get your attention. Please direct me to the right people to resolve this matter.</p> <p> </p>

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply22 Feb 2017, 16:48
Official

I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.

Regards,

N D'Arch

NE
Nkulie E's update24 Feb 2017, 11:36
Reviewer Update

How long should i wait to be contacted? When will you prioritize my query? You dont value my time at all, instead you are wasting it! Poor poor poor service..... momentum

Momentum (SA)
Momentum (SA)'s reply24 Feb 2017, 12:42
Official

Shandi Mthetho from our Employee Benefits department confirmed tat she has made contact with you to discus sthe matter and provide you with the communication pack.

I trust that your query has been resolved.

Regards,

N D'Arch