VN
Vivian N

1 reviews | Active since Sept 2024

01 Oct 2024, 01:40

FNB pension claim

I am still waiting for an update as I was told my query has been escalated last week. At this point I don't even know if that is true because I've heard that so many times when I call customer services. It's been 2months now since I submitted my claim form for my pension money. I regret not withdrawing my money back in 2021 when I resigned at FNB.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply01 Oct 2024, 10:00
Official
Dear Vivian
Thank you for your message. 
Kindly provide us with the policy number or your identity number on a private reply in order for us to assist.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply01 Oct 2024, 10:22
Official
Thank you Vivian
I have escalated to the funds at work team.
Kind regards
Mvdm
VN
Vivian N's update01 Oct 2024, 10:27
Reviewer Update
Yes that's what I was told before and it's been 2months now.
Momentum (SA)
Momentum (SA)'s reply01 Oct 2024, 10:43
Official
Noted. 
Kind regards
Mvdm