FNB Adminstration Agents answer then hang up immediately! You can hear them chat in the background

Item: Momentum (SA)
Rating: 1
Author: Colleen F

Called x 4 and all same experience, perhaps they are measured on calls answered not service rendered!

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

09 Oct 2017, 14:59

Thank you for taking the time to inform us of your concerns and the frustration experienced. We will be in contact with your shortly.

Kind regards

Momentum (SA)'s reply09 Oct 2017, 14:59

Official

Thank you for taking the time to inform us of your concerns and the frustration experienced. We will be in contact with your shortly.

Kind regards

Momentum (SA)'s replyOfficial

10 Oct 2017, 14:20

I wish to confirm that Kiran has contacted you and resolved your enquiry.

Please accept our sincere apologies for the inconvenience caused yesterday with regards to the telephones where we unfortunately had a problem. This has been rectified.

Kind Regards

Sue

Momentum (SA)'s reply10 Oct 2017, 14:20

Official

I wish to confirm that Kiran has contacted you and resolved your enquiry.

Please accept our sincere apologies for the inconvenience caused yesterday with regards to the telephones where we unfortunately had a problem. This has been rectified.

Kind Regards

Sue