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bhavya.kamaraj bhavya.kamaraj

1 reviews | Active since Nov 2016

25 Nov 2016, 12:37

Fitness Device undelivered and the staff have no clue what is wrong and have least interest to track it

<p>Hi There,</p> <p> </p> <p>I ordered a Fit-bit Charge 2 from Momentum Multiply on the 11th of Novemberas part of . I have not received any supplier details or tracking details as confirmation. They do not have a clue about what the status is and why the supplier has not delivered. I am totally fed up and have requested to cancel and i hope they process that atleast efficiently. </p>

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Replies (3)
Momentum (SA)
Momentum (SA)'s reply25 Nov 2016, 13:01
Official

Bhavya K Naidu

Thank you for providing us the opportunity to address this concern you have raised. We will contact you to personally discuss this matter.

Kind regards

EdB

Momentum (SA)
Momentum (SA)'s reply25 Nov 2016, 13:49
Official

Bhavya K Naidu

A refund is being processed in your name. We will provide you with the relevant confirmation once this has been finalised.

Kind regards

EdB

Momentum (SA)
Momentum (SA)'s reply28 Nov 2016, 09:20
Official

Dear Bhavya

A response was provided to you via e-mail this morning where the situation was clearly explained to you.

Thank you for the opportunity to have communicated with you.

Regards

EdB