FEB 2019 Tax certificate:

Item: Momentum (SA)
Rating: 1
Author: koseelan C

I would like to know why I cannot receive my tax certificate when filing opens on 01 July 2019.

When I call the following numbers ***, +***4. at 2:30pm. The voice note says you are closed. However your operating times are 7:00 - 19:00.

I am moving my policy. This is totally unacceptable.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

28 Jun 2019, 15:11

Dear Koseelan

We apologise for failing to provide you with your tax certificate.

We are working tirelessly to ensure that your tax certificate reaches you as soon as possible.

We duly apologise for the inconvenience created for you.

Kind regards

EdB

Momentum (SA)'s reply28 Jun 2019, 15:11

Official

koseelan C's updateReviewer Update

28 Jun 2019, 15:14

Not accepted. I want someone to call me to cancel this policy, as your contact centre is closed, contrary to your operating hours.

koseelan C's update28 Jun 2019, 15:14

Reviewer Update

Not accepted. I want someone to call me to cancel this policy, as your contact centre is closed, contrary to your operating hours.

Momentum (SA)'s replyOfficial

28 Jun 2019, 16:37

Thank you for taking my call, Mr Chetty ! My sincere apologies for the frustration this is creating.

Kind regards

EdB

Momentum (SA)'s reply28 Jun 2019, 16:37

Official

Thank you for taking my call, Mr Chetty ! My sincere apologies for the frustration this is creating.

Kind regards

EdB