MW
Magda W

1 reviews | Active since Jan 2018

23 May 2023, 09:52

********* false promises

Im So disappointed I have a life cover and a cover for dreaded disease I have been with them from 2016 I never ever missed a payment I had a heart attack November last year 😭my broker help me with the claim Momentum just took 3 months to find excuses not to pay me out and rejected my claim now my question is clearly they dont like paying there clients out when they should what will there excuses be when I died please be care ypu cant trust them its all about the money for them

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply23 May 2023, 10:11
Official
Dear Ms. Westley,

 I would like to thank you for bringing this matter to our attention.  It is unfortunate that you have not had a favourable service experience. The matter has been escalated to Myriad for investigation and they will be in contact  with you shortly to assist further.

Regards,

ND