FALSE AND MISLEADING EMAILS

I received the following email on Tuesday, 11:31am from Momentum Multiply.<br> <br> Dear MICHELLE J,<br> <br> You celebrate life, we insure it.<br> <br> As a Multiply member on Bronze Tier - you qualify for 10% discount on Myriad Life Cover. Myriad is our market-leading life insurance product offering cover against the risk of death, disability and critical illness.<br> <br> Improve your status with Multiply and you can save even more. <br> <br> Make sure your family is covered for every eventuality. Call Me <br> <br> Speak to your financial adviser or click here now and we will call you to help you.<br> <br> After numerous emails requesting my Multiply membership card as I have now reached Bronze status, I got the response that I am still a Base member & only if I reinstate my membership will I qualify for the Bronze status. This is not what is reflected in the email I received. I then phoned the call centre & was told the same thing but the consultant I spoke to agreed that if she had received that mail she too would have assumed that she had now moved up from Base to Bronze.<br> <br> I feel that Multiply are *******ly misleading their customers & that because of this should be forced to honour the status given per email.