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TAZMA W

1 reviews | Active since Jun 2021

14 Jan 2022, 11:44

FALSE ADVERTISING AND NO CUSTOMER SERVICE

Worst service, false advertising and unprofessional company ever experienced. Was retrenched and was confirmed on more than one occasion that my funds@works will be paid out within 26 days and as it is also advertised on their website and brochures.

I filed my claim on the 23rd November 2021 and it was confirmed recieved. It is now 14 January 2022 and to date nothing. No feedback and constant excuses. No one bothers to get back to me.

This is not a customer service centre.

False advertising as well.

If someone from this company actually gives a dam and WANTS to actually assist. Please ensure to contact me before close of business today!!!!!!!!!!!!!!!!!

ID ***, Member num 12/8/32083

last reference from the many emails and complaints ***

I WANT MY MONEY BY THE 18TH JANUARY 2022.

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply14 Jan 2022, 19:08
Official
Your posting has been noted and a representative of the applicable business unit will be in contact with you as soon as possible Monday, during business hours. 
 
Kind regards
CK
TW
TAZMA W's update18 Jan 2022, 13:29
Reviewer Update
It is now Tuesday 13:29pm and still no phone call or feedback????
Momentum (SA)
Momentum (SA)'s reply18 Jan 2022, 13:43
Official
My sincere apology for the delayed response. I have now referred your complaint to the business unit manager. 

Kind regards
CK
TW
TAZMA W's update19 Jan 2022, 15:39
Reviewer Update
ANOTHER day gone by and NOTHING!!!!

Please ensure MY money, MY money that i have been paying YOU, is IN my account by close of business this coming Monday 24/01/2021. NO LATER!!!!!!

Please do not respond here telling me that you will get someone to contact me because clearly that is just to difficult.

So please supply me with a SATISFACTORY answer now

TW
TAZMA W's update20 Jan 2022, 08:44
Reviewer Update
Still no reply to my above message???????