Extremly Poor Service

I am writing to express my frustration and concern regarding my request to increase my life coverage, which I have been waiting for assistance with since February.

In response to an email sent by Nomsa Sithole, I promptly provided the requested details to receive a quotation for increased life coverage. However, it has now been over two months and I have not received any response or quotation from your company.

This lack of response is extremely concerning and leaves me feeling uncertain about the level of service and support that my dependents would receive if they ever needed to make a claim. It is unacceptable to be treated in such a manner when I am a paying customer and I expect better from Momentum.