Extremely poor service from Multiply Travel

<p>My agent emailed Multiply Travel on 11th May 2016, requesting a quote for a flight on my behalf. To date (23rd May 2016) we have sent 2 follow up emails requesting feedback with NO response or communication from Multiply. </p> <p>We have put read receipts on the emails and the emails have been read yet there has been so response. Having to wait almost 2 weeks for a quote is highly unacceptable – at least communicate if there is an issue. What is the point of offering the service if no-one is going to assist?</p> <p>This is extremely inconvenient, since I am waiting to book my flights and it is putting all my other travel plans on hold. This is not the first time I received poor service from Multiply, they have a total disregard for their customers yet happily collect their fees every month. I will be cancelling my Multiply services and I will make sure that people know of their poor services.</p>