extremely bad / poor service

Item: Momentum (SA)
Rating: 1
Author: nosipho B

Funds@work query - waiting almost 2 months for payout . ridiculous service and feedback . no promised followup from claims team. totally unexceptable , really disappointed .

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

22 Aug 2017, 09:01

Thank you for your comment.

One of our consultants will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind Regards

Debbie van der Haar

Best regards,

Momentum (SA)'s reply22 Aug 2017, 09:01

Official

Thank you for your comment.

One of our consultants will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind Regards

Debbie van der Haar

Best regards,

Momentum (SA)'s replyOfficial

22 Aug 2017, 09:23

I refer to our telephone conversation. Please accept my most sincere apologies for the poor service that you have received.

I confirm that your claim will be finalised within working days.

Kind Regards

Sue

Best regards,

Momentum (SA)'s reply22 Aug 2017, 09:23

Official

I refer to our telephone conversation. Please accept my most sincere apologies for the poor service that you have received.

I confirm that your claim will be finalised within working days.

Kind Regards

Sue

Best regards,

extremely bad / poor service

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