Extra debit orders after cancelling my membership

It appears companies like Momentum-Multiply only focus on getting new clients in and ignore them once they are members and also when they want to cancel their membership.<br> <br> I sent an email with regards to the cancellation of my medical aid and momentum. My medical aid was successfully cancelled but emails and phone calls to cancel my multiply fell on deaf ears or were ignored. They haven't sent me refund for the months of October and November, nether a confirmation for the termination of multiply as they promised to do so until today.<br>