Explanation of costs

I have been querying the administration fees and special administration fees on paid up policies for which there can be very little administration. necessary. Unwillingness to provide alternative options with smaller fees. Keeps on referring me to a financial advisor who no longer acts for me and who does not receive any fees. Sent a complaint with 2 follow ups to the financial well being complaints email and have not received any response <div><br></div><div><em>(Supplier name changed from Momentum Retirement Administrators to Momentum by Hellopeter.com)</em></div>