1 reviews | Active since Apr 2016

12 Aug 2016, 11:30

Excellent service received !!

<p>Pol nr: ********** 50. Being in the retail industry I get lots of frustrated customers complaining to me about customer service on a daily basis. I need to thank Anne-Marie Landman and Amarah for their exceptional customer service. During our risk claim period these two ladies assisted me more than once and their feedback and follow ups was exceptional and on time !! I know how difficult it is to find and keep good staff. These two members of your team really deserves recognition for their great service (and "no", I do not know them, and "no" they did not pay me to give this feedback !Hahaha)</p> <p>We will definitely stay with Momentum going forward if this is the way they treat your customers !!</p> <p>Thanks ladies !!</p>

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply15 Aug 2016, 07:31
Official
Thank you for the compliment! It makes us really proud when our clients not only identify, but recognise when members of our staff are excelling at our service delivery. I will ensuer that they received the recognition that they duly deserves. Kind Regards Floraine van Buuren