MB
Michael B

1 reviews | Active since Sept 2015

27 May 2024, 09:22

Every 6 months when I go for blood tests a portion of claim gets rejected.

Every 6 months when going for basic blood tests then Momentum rejects a portion of the claim. All the tests selected by the the doctor is on the red Momentum form. Momentum doesn't even notify me until i get communication from ampath with an outstanding amount due immediately. Why doesn't momentum communicate with members?

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply27 May 2024, 09:54
Official
Michael

Your concerns have been noted and forwarded to the relevant business area for urgent attention.

Kind regards
EdB 
MB
Michael B's update28 May 2024, 09:33
Reviewer Update
Thanks so much for the call Jody, and for explaining everything im detail to me.
Momentum (SA)
Momentum (SA)'s reply28 May 2024, 09:48
Official
We are glad that your concerns have been resolved.