NF
Neil F

1 reviews | Active since Sept 2019

19 Jun 2024, 11:31

Estate late RW Fritz; I Momentum has caused us nothing but tremendous grieve

Estate late RW Fritz; I Momentum has caused us nothing but tremendous grieve. Firstly they're incompetence is world class. They have inexperienced staff up to senior levels who are creating tremendous struggles for families that have lost loved ones. Their uncompassionate, disrespectful and unsympathetic behaviour creates more pain for us as families then comfort. I caution customers including corporate pension plans to carefully reconsider their association with this company. I crinch when I think about how other customers are treated. Please consider another huge insurer when taking insurance. THIS has never happened in my years of experience at another huge insurer. They are *********. Beware of Momentum especially Corporate. Their Principal Officer is as *********** as the rest!!!!!

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply19 Jun 2024, 11:40
Official
Good day

Thank you for your posting. Please provide us with an identity or policy number of the deceased in order to refer the matter to the correct department for assistance.

Kind regards
NH
Momentum (SA)
Momentum (SA)'s reply19 Jun 2024, 12:06
Official
Our corporate team have confirmed that we are ready to make payment but as per our previous correspondence  we still require  a letter from the Executor, which must still be approached by the Master of the Court.