TS
Thulani S
1 reviews | Active since Jun 2026
11 Jun 2026, 14:07
Escalation Bull**** story! It’s been another week with no comms.
Waiting for the processing of funds. It’s been more than 30business days. Give me my money so I can stop ****ing bothering you guys.
Your communication is ****! No email sent regarding delays, no calls made to provide feedback. As a client I have to make the effort, so I won’t be sending emails n calling. We’ll communicate via Hellopeter.
I’ll keep writing reviews every day till I get my money. Let’s see what that does to your trust index. There are plenty of us saying the same thing about you, so I can easily tell these people to write their reviews on Hellopeter. There is plenty of us…
I don’t want to hear your bull**** escalation story.
Helpful (0)
Replies (7)0
Replies (7)TS
Thulani S's updateReviewer Update
11 Jun 2026, 14:40Process my funds! Don’t tell me that you escalated the matter. Every week you escalating but **** all is happening. Take us serious please!
TS
Thulani S's update11 Jun 2026, 14:40
Reviewer Update
Process my funds! Don’t tell me that you escalated the matter. Every week you escalating but **** all is happening. Take us serious please!
Momentum (SA)'s replyOfficial
11 Jun 2026, 14:55Dear Thulani,
Please note that your query needs to be reviewed by the relevant department for further assistance, as our services are managed across different specialised divisions. We have escalated your matter accordingly and appreciate your patience while the appropriate team attends to it.
Kind egards
NH
Please note that your query needs to be reviewed by the relevant department for further assistance, as our services are managed across different specialised divisions. We have escalated your matter accordingly and appreciate your patience while the appropriate team attends to it.
Kind egards
NH
Momentum (SA)'s reply11 Jun 2026, 14:55
Official
Dear Thulani,
Please note that your query needs to be reviewed by the relevant department for further assistance, as our services are managed across different specialised divisions. We have escalated your matter accordingly and appreciate your patience while the appropriate team attends to it.
Kind egards
NH
Please note that your query needs to be reviewed by the relevant department for further assistance, as our services are managed across different specialised divisions. We have escalated your matter accordingly and appreciate your patience while the appropriate team attends to it.
Kind egards
NH
TS
Thulani S's updateReviewer Update
12 Jun 2026, 10:12Another bull**** story!!! This is the 4th time I’m being told it’s been escalated.
Another ****ing review! Another ****ing 26 working days? Take us serious!
You don’t provide turnaround time for escalations. You don’t reach out to advise why there is a delay. As a client I must be the one bothering you.
Another ****ing review! Another ****ing 26 working days? Take us serious!
You don’t provide turnaround time for escalations. You don’t reach out to advise why there is a delay. As a client I must be the one bothering you.
TS
Thulani S's update12 Jun 2026, 10:12
Reviewer Update
Another bull**** story!!! This is the 4th time I’m being told it’s been escalated.
Another ****ing review! Another ****ing 26 working days? Take us serious!
You don’t provide turnaround time for escalations. You don’t reach out to advise why there is a delay. As a client I must be the one bothering you.
Another ****ing review! Another ****ing 26 working days? Take us serious!
You don’t provide turnaround time for escalations. You don’t reach out to advise why there is a delay. As a client I must be the one bothering you.
TS
Thulani S's updateReviewer Update
12 Jun 2026, 10:16Some people receive their funds within 2weeks then some us it takes 365days. Pay me my money!!!!!!!!!!
TS
Thulani S's update12 Jun 2026, 10:16
Reviewer Update
Some people receive their funds within 2weeks then some us it takes 365days. Pay me my money!!!!!!!!!!
TS
Thulani S's updateReviewer Update
12 Jun 2026, 10:19I verified via the portal and phone call. There is nothing left for me to do but you guys are dragging your feet.
TS
Thulani S's update12 Jun 2026, 10:19
Reviewer Update
I verified via the portal and phone call. There is nothing left for me to do but you guys are dragging your feet.
TS
Thulani S's updateReviewer Update
12 Jun 2026, 10:22Give me the numbers to the relevant department who’s in charge. Give me numbers to the supervisor of that department.
TS
Thulani S's update12 Jun 2026, 10:22
Reviewer Update
Give me the numbers to the relevant department who’s in charge. Give me numbers to the supervisor of that department.
Momentum (SA)'s replyOfficial
12 Jun 2026, 13:15Dear Thulani
Thank you for your message.
I have escalated your complaint again to the fund managers.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint again to the fund managers.
Kind regards
Mvdm
Momentum (SA)'s reply12 Jun 2026, 13:15
Official
Dear Thulani
Thank you for your message.
I have escalated your complaint again to the fund managers.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint again to the fund managers.
Kind regards
Mvdm