BL
Boitumelo L

1 reviews | Active since Jan 2022

16 Feb 2026, 14:06

Emails ignored

I have sending emails to momentum..concerning my kuds trust [email protected] havent had any reply..over 2 weeks now..im not sure if ive been ignored..please i really need respond my email address *** ***

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply16 Feb 2026, 14:30
Official
Dear Boitumelo,

Thank you for your posting.

The matter has been escalated to the Funds@Work management team, for further assistance.

Kind regards,
NH 
BL
Boitumelo L's update16 Feb 2026, 14:36
Reviewer Update
Thank you
Momentum (SA)
Momentum (SA)'s reply16 Feb 2026, 14:59
Official
Dear Boitumelo,

Can you please provide us with the information of the deceased as the team could not trace any information on the identity number that you have provided. Also please confirm if your email adres is correct. 

Thank you
BL
Boitumelo L's update04 Mar 2026, 13:48
Reviewer Update
Been waiting for feed back on my kids trust..on funds at work..I got an email that they busy with investigations would get feed back within a week..it's a month now no feedback no call nothing
Momentum (SA)
Momentum (SA)'s reply04 Mar 2026, 14:03
Official
Dear Boitumelo,

We did ask previously to provide us with the identity number and the name of the employer of the deceased as the team could not trace any information on the identity number that you have provided. 

Thank you