VJ
Val J

1 reviews | Active since Nov 2011

04 Jun 2018, 09:23

ECI UNCLAIMED FUND - NO ANSWER TO ANY NUMBERS

Policy ref: ********** 2346

ECI UNCLAIMED PROVIDENT FUND

OTSHEPI (PTY) LTD Contacted me in March told me i have unclaimed fund. now i have ignored previous calls as i am scared of people trying to catch you out. I eventually send forms and OTSHEPI (PTY) LTD send it to Momentum on the 22 March. They gave me these contact numbers: Theresa ********** 304. Patricia ********** 289 Vuyo ********** 256 that in the last 10 weeks have not once answered one of these numbers so i requested new number ********** 590 If this MAIN NUMBER actually answer i or get cut off after i just explained the whole story or i get told wrong department hold on then i get cut off anyways.

Just to know what is going on would be nice .

Val

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply04 Jun 2018, 09:25
Official

Thank you for your feedback, I will forward to the relevant department. A manager will make contact with you in due course.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply04 Jun 2018, 12:54
Official

I refer to our telephone conversation and apologise for the lack in communication that you have experienced.

I confirm that our administration staff member has been in contact with you.

Kind Regards

Sue

VJ
Val J's update04 Jun 2018, 17:25
Reviewer Update
Hi Sue, Thank you for you're speedy response. I hope this lady stays in contact on progress, if not I will let you know.