RP
Richard P
1 reviews | Active since Dec 2019
15 May 2026, 17:33
Don't use Momentum
Do not ever entrust your hard earned money with these *******! I have been trying for around two months now to get an IT3a for 2018 being pushed from pillar to post! You email their complaints department you do not even get the courtesy of an auto reply! They are the worst in terms of service down the line! In fact there is NO service whatsoever! If there was space for a zero star rating I would give it! As for their website you cannot download a thing, apart from the usual sales crud!
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
18 May 2026, 09:53Dear Richard
Thank you for your message.
I have escalated your complaint to the Investo Management team for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the Investo Management team for further investigation and assistance.
Kind regards
Mvdm
Momentum (SA)'s reply18 May 2026, 09:53
Official
Dear Richard
Thank you for your message.
I have escalated your complaint to the Investo Management team for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the Investo Management team for further investigation and assistance.
Kind regards
Mvdm
RP
Richard P's updateReviewer Update
24 May 2026, 13:10I am still waiting gor a response. I was informed by Michelle at Investo, last week Monday, that she would resolve my issue by Wednesday at 12h00. Tomorrow is a week since her response? Meanwhile the penalty interest I am incurring increases daily!! I have no choice but to formally register a complaint with the carious regulators! Which, I shall be doing during the course of tomorrow.
RP
Richard P's update24 May 2026, 13:10
Reviewer Update
I am still waiting gor a response. I was informed by Michelle at Investo, last week Monday, that she would resolve my issue by Wednesday at 12h00. Tomorrow is a week since her response? Meanwhile the penalty interest I am incurring increases daily!! I have no choice but to formally register a complaint with the carious regulators! Which, I shall be doing during the course of tomorrow.
Momentum (SA)'s replyOfficial
25 May 2026, 09:02Dear Richard
Thank you for your message. I am really sorry to hear about your experience.
I have escalated your complaint again to the Investo service management for urgent attention.
Kind regards
mvdm
Thank you for your message. I am really sorry to hear about your experience.
I have escalated your complaint again to the Investo service management for urgent attention.
Kind regards
mvdm
Momentum (SA)'s reply25 May 2026, 09:02
Official
Dear Richard
Thank you for your message. I am really sorry to hear about your experience.
I have escalated your complaint again to the Investo service management for urgent attention.
Kind regards
mvdm
Thank you for your message. I am really sorry to hear about your experience.
I have escalated your complaint again to the Investo service management for urgent attention.
Kind regards
mvdm