1 reviews | Active since May 2017
Dont order anyting online with these clowns!
<p>I placed an order online through their Multiply link on the 13th April for a simple printer, nothing imported. placing the order, I was debited the full amount but did not even so much as receive an acknowledgement of purchase. I had still not received product by the 8th May so started communication with the group only to be told the supplier was having difficulty fulfilling the order! That’s 25 full days after placing the order and not a single follow up from Momentum at this point.</p> <p> </p> <p>I of course tell them that’s unacceptable and to please process a full refund. It is now the 15th May and I have still not received my refund or even so much as received a written apology for the inconvenience. I have ordered things from the States and received the items within 3 days, why can they not sort something this simple out in their own country? A very poor reflection on such a recognised brand with all their big talk…. </p>
We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I will re-direct your posting to a manger and they will contact your shortly.
Kind regards
Michele Coetsee
We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I will re-direct your posting to a manger and they will contact your shortly.
Kind regards
Michele Coetsee
Mr Moodley tried to make contact with you but was not successful. We apologise for the frustration this matter has caused you.
Mr Moodley sent you an e-mail to confirm that we have made a refund to your account.
Kind regards
Michele Coetsee
Mr Moodley tried to make contact with you but was not successful. We apologise for the frustration this matter has caused you.
Mr Moodley sent you an e-mail to confirm that we have made a refund to your account.
Kind regards
Michele Coetsee
