JZ
Jean Z
1 reviews | Active since Mar 2019
20 May 2019, 17:05
Don't bother supporting-Momentum
I left an employer on 15 December 2019. I have since been waiting for momentum to pay out my funds at work, never in my life would I ever recommend this company or any of its policies to anyone, you have so many bad reviews and yet you continue to dawdle in the customer experience side of things,
I have had to beg your employees for responses. I have had to threaten them by involving their managers. And still, 4months later, the joke-of-a-service you offer is shocking.
I am SO glad I never have to deal with your company when this exit is done, there are MUCH better RA offers out there from companies with pride in their service delivery.
Helpful (0)
Replies (2)0
Replies (2)Momentum (SA)'s replyOfficial
21 May 2019, 08:25Thank for taking the time to inform us of your concerns. I referred the matter to our Management Team and they will investigate and provide your with feedback.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply21 May 2019, 08:25
Official
Thank for taking the time to inform us of your concerns. I referred the matter to our Management Team and they will investigate and provide your with feedback.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
21 May 2019, 09:37I confirm that our Portfolio Manager has called you and he has confirmed that he will keep you updated.
Please accept our most sincere apologies for the lack of service that you have received.
Kind Regards
Sue
Please accept our most sincere apologies for the lack of service that you have received.
Kind Regards
Sue
Momentum (SA)'s reply21 May 2019, 09:37
Official
I confirm that our Portfolio Manager has called you and he has confirmed that he will keep you updated.
Please accept our most sincere apologies for the lack of service that you have received.
Kind Regards
Sue
Please accept our most sincere apologies for the lack of service that you have received.
Kind Regards
Sue
