SS
Sandra S

1 reviews | Active since May 2016

17 Oct 2022, 17:03

Does anyone work at Momentum?

Have been trying for 2 years to get Momentum to look into a tax directive issued in about 2018 which does not match the info that SARS has. The consequence is that I am unable to submit my tax return...! trying to find someone to Momentum to assist with my query is proving to be an almost impossible task!

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply18 Oct 2022, 08:06
Official
Thank you for informing us of your concerns.
The matter has been escalated to a manager in order to assist.

Kind regards
NH 
SS
Sandra S's update19 Oct 2022, 15:36
Reviewer Update
Contacted telephonically by Momentum on 19 October while I was in a meeting. Have spoken to someone in the relevant department who is looking into my issue. Very helpful - soothed my very ruffled and grumpy feathers. Am hopeful my issue will be resolved soon.
And the answer is yes, someone does work at Momentum. You just have to be able to reach them!