NG
Nomhizana G

1 reviews | Active since May 2023

27 Nov 2024, 10:15

Do not take Provident fund with them.

I changed Jobs and I requested a withdrawal from momentum for my provident fund. All the forms were submitted however. It’s really hard to get through to them. It’s either their agents disconnect calls on you after waiting so long in the queue. No attempt to call you back… spoke to three agents to told me different policies and who to call and email about my account. I have just accepted that I am not going to get my funds…really sad. I was hoping to use them for Christmas.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply27 Nov 2024, 10:19
Official
Dear Ms. Gqobhoka,

Thank you for your post. We have redirected the post to the Fund Administrator for further assistance.

Regards,

ND
NG
Nomhizana G's update12 Dec 2024, 09:51
Reviewer Update
I never heard from your administration. It’s been a week now . No status update no messages showing that atleast my enquiry is being attended too. Your phone lines no one picks up. I have no faith anymore.
Momentum (SA)
Momentum (SA)'s reply12 Dec 2024, 10:02
Official
Dear Ms. Gqobhoka,

Thank you for your feedback. I have passed on your message to the Employee Benefits department.

Regards,

ND
NG
Nomhizana G's update10 Jan 2025, 11:13
Reviewer Update
I have still not gotten any feedback from your department clearly this message generic… and nothing is done in the background