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Andries N
1 reviews | Active since Dec 2011
11 Apr 2022, 16:18
Divorce Settlement claim on policies
I sent and email on 25 March 2022 and received an automated response saying someone would get back to me. I am still waiting.....11 April 2022 No Reference numbers given on automated response.
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
11 Apr 2022, 16:26Thank you for bringing this situation to our attention. We always aim to deliver the best service and, regrettably it seems as if you did not have a positive service experience.
Unfortunately the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; full names, surname and identity number of the member and policy/contract/investment number. You may add it as supplementary information on this posting or post it as a private reply.
Kind regards
CK
Momentum (SA)'s reply11 Apr 2022, 16:26
Official
Thank you for bringing this situation to our attention. We always aim to deliver the best service and, regrettably it seems as if you did not have a positive service experience.
Unfortunately the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; full names, surname and identity number of the member and policy/contract/investment number. You may add it as supplementary information on this posting or post it as a private reply.
Kind regards
CK
Momentum (SA)'s replyOfficial
22 Apr 2022, 12:33Our request for additional information on 11 April 2022 refers. To date we have not received such information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist.
Kind regards
CK
Momentum (SA)'s reply22 Apr 2022, 12:33
Official
Our request for additional information on 11 April 2022 refers. To date we have not received such information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist.
Kind regards
CK
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Andries N's updateReviewer Update
22 Apr 2022, 13:19I received an email from Momentum to wich I rep****. Please sen me an email on *** so that I can forward the email to you as well.
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Andries N's update22 Apr 2022, 13:19
Reviewer Update
I received an email from Momentum to wich I rep****. Please sen me an email on *** so that I can forward the email to you as well.
Momentum (SA)'s replyOfficial
22 Apr 2022, 14:26Thank you for the response, an e-mail has been sent.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply22 Apr 2022, 14:26
Official
Thank you for the response, an e-mail has been sent.
Kind regards
CK
Kind regards
CK