RN
Ruth N

1 reviews | Active since Aug 2019

14 Aug 2019, 14:15

Dissatisfied

So disappointed in such a big company, been waiting for my claim for 2months now. This 26days waiting period is a lie,they using company contributions as an excuse. When I call them I keep getting different excuses one minute it's the company the next they have system delays. Their consultants keep promising to call back with proper feedback but still no call back. Am in really urgent need of this payout.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply14 Aug 2019, 14:17
Official
 We appreciate you bringing your concerns to our attention. A manager in our Employee benefits division will provide you with feed-back during the course of the afternoon.

Kind regards,

N D'Arch

Best regards,

Momentum (SA)
Momentum (SA)'s reply14 Aug 2019, 14:57
Official
I confirm that our Portfolio Manager has called you and has explained the situation and the process to you.

Kind Regards

Sue

Best regards,