Dissapointed

I used to have only good things to say about multiply, until my recent encounters. They have an online spend limit of R25k. I bought various items, and had a spend limit left of about R4604. I bought items for R6297.80, and when placed in the basket, showed correctly. Once the payment was processed, the amount was all of a sudden R7077.60, and the reason was that I exceeded my spend limit. I bought other items that was on special, and would not affect my spend limit as per the terms and conditions specified on the website. They owe me R779.80, and I tried taking it up with their email service, but I just get ignored. <br> <br> Last night, I tried to use the Edcon vouchers I bought. The cashier, supervisor and manager have no idea how to use the vouchers. How do you sell vouchers that no one in the store knows how to use?<br>