Disregard

Item: Momentum (SA)
Rating: 1
Author: Herman L

I am a subscriber of Momentum Multiply. Discounts were negotiated with certain service providers - like Avis. Renting a car through Momentum Multiply end me up paying MORE than when I rented it directly. Momentums response were shocking...from a total disregard if I am complaining about R10, to if I rented the car for longer etc. A complete disrespectful handling of my enquiry.

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

06 Sept 2017, 12:25

I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.

Regards,

N D'Arch

Momentum (SA)'s reply06 Sept 2017, 12:25

Official

Regards,

N D'Arch

Herman L's updateReviewer Update

06 Sept 2017, 12:43

I am not going on about the discount, it about ending up paying MORE, because I am a Multiply subscriber??? WHAT IS SO DIFFICULT TO UNDERSTAND??? And the fact that the telephone consultant asks me if I am going on about R10.

Herman L's update06 Sept 2017, 12:43

Reviewer Update