AL
Andy L
1 reviews | Active since Jul 2017
19 Nov 2018, 10:47
Dispicable Momentum
It is despicable how Momentum refuse to pay out a life policy for the Ganas family. The man was shot and you refuse to pay because he had high blood pressure which he did not declare? I will move my current policy today AND will ask all I know to do the same.
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Replies (2)
Momentum (SA)'s replyOfficial
20 Nov 2018, 09:20We fully understand that in light of the latest media reports that you might have concerns regarding your policies with us.
Please provide us with your policy details and specific concerns relating to your cover and we will address them accordingly.
Kind regards
Michele Coetsee
Please provide us with your policy details and specific concerns relating to your cover and we will address them accordingly.
Kind regards
Michele Coetsee
Momentum (SA)'s reply20 Nov 2018, 09:20
Official
We fully understand that in light of the latest media reports that you might have concerns regarding your policies with us.
Please provide us with your policy details and specific concerns relating to your cover and we will address them accordingly.
Kind regards
Michele Coetsee
Please provide us with your policy details and specific concerns relating to your cover and we will address them accordingly.
Kind regards
Michele Coetsee
AL
Andy L's updateReviewer Update
20 Nov 2018, 17:07Dear Michele,
Thank you for your prompt response. However, I would be a fool to think I can name all that can go wrong and accordingly decline a claim.
I have heard in the past that some insurance agencies indeed will study and "look" for reason as to not to make any payments.
After some investigation I was pointed to Old Mutual who it seems use diffreant approach. If they do find something they adjust they payout as if one declare this and proceed to the adjusted amount. This to me is more reasonable than Momentum's business strategy.
AL
Andy L's update20 Nov 2018, 17:07
Reviewer Update
Dear Michele,
Thank you for your prompt response. However, I would be a fool to think I can name all that can go wrong and accordingly decline a claim.
I have heard in the past that some insurance agencies indeed will study and "look" for reason as to not to make any payments.
After some investigation I was pointed to Old Mutual who it seems use diffreant approach. If they do find something they adjust they payout as if one declare this and proceed to the adjusted amount. This to me is more reasonable than Momentum's business strategy.