DISGUSTING & *********** SERVICE THE WORST IN SA!

I sent my FundsAtWork claim on the 5th Dec 2025 & they acknowledged having received my claim & advised that the processing will take 26 days.After 26 days l started following up on the emails & got no response . I then called & the administrator by the name Dakalo Maivha said she requested additional documentation from my previous company , l mean why would u request additional docs from my previous employer & not from myself directly???? So after the 26 days nothing has been done with my application because of additional documentation that is not even listed as a requirement on their withdrawal claim form.Its now more that a week since l sent the requested documentation , no acknowledgment nothing , follow up emails are just ignored.I called again on the 13th Feb couldn’t get hold of her then given another excuse , it’s now more than 2 months since l lodged the claim & this has been my worst nightmare with the Momentum FundsatWork Dept , this is the worst service you can ever receive & l don’t think they really care , they delay the whole withdrawal processing intentionally to capitalise on holding your funds whilst they make more money off your funds.Disgusted with their service , engage them at your own risk……