Disgusting service received at momentum corporate

I disinvested my savings components as well as the other one on the 13th January 2025 , phoned momentum the following week and consults kept ****ing to me saying it's disinvested only to find out it was only disinvested end of January 2025, I have received such a horrific service from the lady handling my claim her name is Thando , all she did was **** to me everytime I phoned following up , I have also tried to escalate the matter to her manager Gladys but have not received no feedback or phone call to date I have still not received the funds and the 26days from date of disinvestment is over . Overall I have received a horrible service from momentum consults don't do what they get paid to do , it's just not on and unacceptable..