DISGUSTING SERVICE

Item: Momentum (SA)
Rating: 1
Author: Tasneem A

I am disguested with the lack of service provided by Momentum.

I have a serious issue with my policy that ive been paying for the last 7 years and when discussed with the agents i am told that this needs to be referred to the Heads of staff. With that being said, numerous emails have been sent to these people but NOTHING. I am now going to report this terrible practice to the ombudsman. It is disgusting knowing that i am paying for a service as bad as this!!!!!!!!

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

30 Oct 2019, 12:21

Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. A manager will contact you shortly.

Regards,

N D'Arch

Momentum (SA)'s reply30 Oct 2019, 12:21

Official

Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. A manager will contact you shortly.

Regards,

N D'Arch

Momentum (SA)'s replyOfficial

04 Nov 2019, 09:45

Dear Ms Ariefdien,

Jackie Templeton, our Myriad Portfolio head, has confirmed that she has sent emails to you providing information on your questions raised.

I hope that this matter has been resolved to your satisfaction.

Kind regards,

N D'Arch.

Momentum (SA)'s reply04 Nov 2019, 09:45

Official