DISGUSTING SERVICE.

I have an investment that I took out in 2020 that was supposed to pay out yesterday, I had spoken to Thato the lady and Thato the male . They both dont have a clue what they are doing, they gave me a balance that has nothing to do with my withdrawal. So I called a few days later and I spoke to Hlengiwe and she told me the balance that I will get will only reflect on the 20th. I called again at 8am on the 20th and i spoke to Thato the gentlemen who is clueless about his Job. I gave him my account details he told me I need to send the front and back of my ID , I asked him why he said because it's new bank details . I told him to look again he said sorry I ddint check properly. I asked him how much will I get today by the way and I have recieved NOTHING , he said 11703 I said ok they can charge me the 100 fee I need the money for my Daughter's school fees and stationary. They AGAIN HE SAID SORRY YOU WILL GET 8000 THE REST WILL BE ON TRADE UNTIL THE END OF THE WEEK . I mean what foolishness. I call again the morning and I spoke to Khondi she said please wait let me call the person who is busy with your request ...I waited mind you I am using my tea break or lunch hour to call these people...the line cut ...she doesn't have the decency to call me back ...i am SICK AND TIRED OF THIS FOOLERY I WANT TO CANCEL THEM .