BR
Brooke R

1 reviews | Active since Jan 2023

27 Jan 2023, 11:24

Disgusting Service!

Anybody else had issues with a Life Policy through Momentum? It is absolutely ridiculous. Everytime we think we are making progress, they need something else. It is just a delay to never pay out what is rightfully ours.

Months and months.....Still nothing....

People need this to survive. I am disgusted and appalled by the service.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply27 Jan 2023, 11:39
Official
Brooke

We would really like to assist you, but please note that there are various business units within the company and we need to trace your policy number in order to refer your concerns to the relevant business area.

Can you please provide the relevant policy number and your identity number ? You can respond via private reply.

Thank you kindly

Regards
EdB
Momentum (SA)
Momentum (SA)'s reply30 Jan 2023, 12:01
Official
Brooke

The matter has been escalated to the Claims area. 

You will be contacted shortly.

Kind regards

EdB