BP
Branden P

1 reviews | Active since Oct 2010

02 Nov 2015, 09:06

Disgusting Service

I joined Momentum Multiply a month ago. I was then billed incorrectly, I have sent emails open emails, I have requested call backs, I have called in to the customer care call center waited 20 to 30 min at a time for a consultant to answer, I eventually hang up. No one has gotten back to me and the incorrect billing has still not been resolved. <br> From the start when we all had to move from reality to Momentum Multiply the communication has been horrific, from explaining their products to no one being available to rectify the miscommunications of the products and services offered. We are disgusted with the service

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply02 Nov 2015, 10:14
Official
Hello Branden34,

Thank you for taking the time to inform us of your concerns, we will be in contact with you shortly.

Kind regards
Charmaine Klopper