Disgusting service

I am very astonished by the treatment I received from Momentum.

My employer Metropolitan Health submitted my pension fund claim in April, I called the call centre on 04 June 2019 only to find out my claim was not processed therefore it would be processed then and would take 7-10 working days.

I called again on 11 June 2019 spoke to Tarrick, he confirmed that my claim is still not processed.

I feel discriminated by Momentum and its employees. I was dismissed at work on 04 April 2019 with no salary eversince then with 2 kids to support. I am feeling stuck while I know that I have been saving money.

All that I have been getting from Momentum is poor service. Besides the calls that I have been making, I have sent tons of emails with no response however they are very much quick to send surveys. Surveys for who? Surveys for poor service?????

Momentum must ensure that they pay my money tomorrow as am counting 10 working days from the 04 June as per the lady that I was speaking to.

I even sent an email to ********** yesterday to date no feedback received not even an acknowledgment of receipt.

Contact number: ********** 626