KB
Kanchaal B
1 reviews | Active since Mar 2012
07 Apr 2015, 10:54
DISGUSTING SERVICE
On the 19/02/2015,I forwarded an Income Replacement Claim to Momentum.I forwarded all of the supporting documentation,so there would be no delay.<br> On the 23/02/2015, I received a response from the Claims Assessor, informing me that she would be handling my claim.On the 05/03/2015, she requested my Marriage Certificate which had been sent to Momentum in 2014,but I aptly forwarded it within 20 minutes of her email.<br> From the 05/03/2015,everything went downhill.<br> Apparently,there had been a \system error".Once the \""system error\"" had been resolved"
Helpful (0)
Replies (1)0
Replies (1)Momentum (SA)'s replyOfficial
07 Apr 2015, 10:58Hello kanchaal,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
A manager will contact as soon as possible to assist you in this matter.
Kind regards
Michele Coetsee
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
A manager will contact as soon as possible to assist you in this matter.
Kind regards
Michele Coetsee
Momentum (SA)'s reply07 Apr 2015, 10:58
Official
Hello kanchaal,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
A manager will contact as soon as possible to assist you in this matter.
Kind regards
Michele Coetsee
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
A manager will contact as soon as possible to assist you in this matter.
Kind regards
Michele Coetsee
