LN
Lynn N

1 reviews | Active since Jan 2017

13 Jan 2017, 06:34

Disgusting service

<p>I recently made a claim to mmi funds@work to withdraw my provident and pension fund and for all funds to be paid out to me. They have now transfered my monies to momentum preservation fund. They was an error on the initial claim form after which I contacted ***meeda via email and phone to request my funds to be paid out to me urgently because I'm immigrating. To date I haven't received my money. And funds@work wants me to contact preservation fund dept to claim my money. How is this my fault? Seems like your administration is messed up and clearly your staff need more training. This is unsatisfactory service and how convenient to shift your mistakes to another department. This has delayed my visa application and caused many implications.i worked for momentum/mmi and never did I give service like this. Contact me urgently to rectify your mistakes. </p>

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply13 Jan 2017, 08:06
Official

Thank you for bringing your concerns to our attention.

The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.

Kind regards

Michele