DISGUSTING SERVBCE

I CALLED INTO THE CALL CENTRE ON THURSDAY THE23RD TO FIND OUT WHEN I SHOULD EXPECT MY PAYOUT,I SPOKE TO A LADY BY THE NAME OF SINAYE WHO ADVISED THAT THEY NEEDED MY BANK STAEMENT COS THE PAYOUT BOUNCED BACK....I IMMEDAITELY SENT THE BANK STATEMENT TO ********** AND CALLED BACK....SINAY ADV I WILL GET PAYOUT THE NEXT DAY SHOULD I SEND THIS DOCS....I CALLED BACK SAME DAY AND SPOKE TO SIFISO WHO WENT TO CONFIRM WITH SINAYE IF DOCS RECIVED WHICH WAS CONFIRMED....WHEN I DIDNT GET MY MONEY THE NEXT DAY I CALLEDBACK AND GO A DIFFERENT STORY I WAS TOLD MY CLAIM IS IN CAPETOWN.....AND WAS GIVEN ENDLESS NUMBER TO CALL.....I CALLED AGAIN ON MONDAY THE 27/11/2017 AND DAMNIT I AM TOLD THEY STILL NEED THE STATEMENT WHICH WAS SENT ALREADY...I WAS PUT THRU TO DIFFERENT PPL..I THEN SPOKE TO A LADY BY THE NAME OF IRIS OR SOMETHING LIKE THAT I WAS ALSO TOLS LUCET IS HANDLING THIS.....THE LADY I SPOKE DDNT REALLY HAVE STRAIGHT ANSWERS FOR ME.....SHE THEN SAID SHE WILL ASK A MANAGER TO CALL ME BACK SHE TOOK MY NUMBER.....AND DID ANYONE CALL? NOOOOO WHAT TIME OF COMP[ANY ARE YOU GUYS RUNNING? 1STLY NO CONTACTED ME TO TELL ME OF THE OUTSTANDING DOCS AND WHEN I DO THE CALLING IM PUSHED FROM PILLAR TO POST,I WAS EVEN TOLD A DIFFERENT FIGURE OVER THE PHONE THAN THAT I HAVE ON THE STATEMENT......ALL I WANT IS MY MONEY AS PER THE STATEMENT SO I CAN END THIS HORRIBLE RELATIONSHIP WITH MOMENTUM.......