HD
Hayley D
1 reviews | Active since Dec 2016
05 Feb 2024, 10:26
Disgusting handing of death benefits
I am absolutely disgusted by how Momentum has handed to distribution of funds from my late mothers estate.
They have diregarded her wishes within hr policies indicating beneficaries as well as her will to allocate those funds to indivduals she did not wish to leave her estate to. Furthermore, the trustees made the decision without evalauting information regarding who her financial dependants were instead making assumptions on who the benefits go to. It is hard enough losing a loved one without having vultures like Momentum disregard your mothers final wishes!
Absolutely disgusted with how they handle matters like this!
Helpful (0)
Replies (2)0
Replies (2)Momentum (SA)'s replyOfficial
05 Feb 2024, 10:44Thank you for bringing your concerns to our attention and please accept our sincere condolences for your loss.
We do have different divisions within the company and in order to refer the matter to the correct department for assistance, please provide us with a policy or identity number of your late mother. You may add this information under a private reply.
We do have different divisions within the company and in order to refer the matter to the correct department for assistance, please provide us with a policy or identity number of your late mother. You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s reply05 Feb 2024, 10:44
Official
Thank you for bringing your concerns to our attention and please accept our sincere condolences for your loss.
We do have different divisions within the company and in order to refer the matter to the correct department for assistance, please provide us with a policy or identity number of your late mother. You may add this information under a private reply.
We do have different divisions within the company and in order to refer the matter to the correct department for assistance, please provide us with a policy or identity number of your late mother. You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s replyOfficial
05 Feb 2024, 11:03Thank you.
Momentum (SA)'s reply05 Feb 2024, 11:03
Official
Thank you.
