TL
Theo L

1 reviews | Active since Jan 2025

13 Mar 2025, 21:05

Disgusting customer service

Momentum has a very disgusting customer service, i have put claim for my child and no communication from these so called company that claims to be be tbe best in service. For the whole of last month I've been trying to get hold of Vanessa who has my details but never calls me once. I an out of airtime trying to call her no luck. The worst thing they do, if you request a quote online yhooo they quick like a jet rushing to the war...

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply14 Mar 2025, 08:23
Official
Dear Theo

Thank you for your posting.

We are unable to trace a policy under the identity number provided. Please provide us with a policy number or initials and surname as well as the identity number of the policy holder.

We will then be able to refer the matter to the correct department for assistance.

Kind regards
NH