KP
Kai P

1 reviews | Active since Jan 2020

22 Jan 2026, 12:12

Disgraceful Service from Momentum

Absolute worst service from Momentum. It's almost as even they deliberately don't want you to have access to your hard earned money! I resigned from my employer last year October 2025 and opted to keep my pension with Momentum. Now when I want to transfer my funds, I am unable to log in. I have tried calling Momentum and I keep getting transferred from one consultant to another. None of which are able or willing to assist.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply22 Jan 2026, 13:21
Official
Dear Kai P
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm