hM
hangwelani M

1 reviews | Active since Dec 2023

21 Dec 2023, 08:54

disclose of all information ,

terrible day.

i made a claim for my pension fund on the 06 of December and i received a notice of email received from Amanda . i also received an email saying that claims sent after 13 December will be processed in January the 2nd i call them to ask how long does it take to receive the money they said i will receive money from 15 -20 of December today is the 21. Then today i decided to phoned am told it takes 46 weeks to process the claim.

i have made commitments based on their promises. i am stranded because of momentum.

The service is terrible.

kind regards hangwelani muthubi ***

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply21 Dec 2023, 09:08
Official
Dear Mr. Muthubi,

Thank you for your posting. We have referred the matter to the Fund Administrator for investigation.

Regards,

ND
hM
hangwelani M's update21 Dec 2023, 13:16
Reviewer Update
i want my money and not problems.