hM
hangwelani M
1 reviews | Active since Dec 2023
21 Dec 2023, 08:54
disclose of all information ,
terrible day.
i made a claim for my pension fund on the 06 of December and i received a notice of email received from Amanda . i also received an email saying that claims sent after 13 December will be processed in January the 2nd i call them to ask how long does it take to receive the money they said i will receive money from 15 -20 of December today is the 21. Then today i decided to phoned am told it takes 46 weeks to process the claim.
i have made commitments based on their promises. i am stranded because of momentum.
The service is terrible.
kind regards hangwelani muthubi ***
Helpful (0)
Replies (2)0
Replies (2)Momentum (SA)'s replyOfficial
21 Dec 2023, 09:08Dear Mr. Muthubi,
Thank you for your posting. We have referred the matter to the Fund Administrator for investigation.
Regards,
ND
Thank you for your posting. We have referred the matter to the Fund Administrator for investigation.
Regards,
ND
Momentum (SA)'s reply21 Dec 2023, 09:08
Official
Dear Mr. Muthubi,
Thank you for your posting. We have referred the matter to the Fund Administrator for investigation.
Regards,
ND
Thank you for your posting. We have referred the matter to the Fund Administrator for investigation.
Regards,
ND
hM
hangwelani M's updateReviewer Update
21 Dec 2023, 13:16i want my money and not problems.
hM
hangwelani M's update21 Dec 2023, 13:16
Reviewer Update
i want my money and not problems.
